help desk
Plural
help desks
1
a service that gives information and support to the computer users, particularly those who work in the same place
- The help desk provides technical assistance to employees experiencing computer-related issues.
- If you encounter any problems with your computer, you can contact the help desk for assistance.
- The help desk staff are trained to troubleshoot software and hardware problems.
- Employees can submit support tickets to the help desk for assistance with IT issues.
- The help desk offers guidance on software installation and configuration.
Synonyms: